Shipping policy

Shipping Policy

Effective Date: 01/01/2025

At Old South Liquors, we are committed to delivering your orders safely, securely, and in a timely manner. Please review our Shipping Policy below for full details on processing, delivery, and requirements.

Order Processing

All orders are processed within 2–5 business days (excluding weekends and holidays) after payment has been successfully verified. Orders may be subject to additional verification to ensure security and help prevent fraud.

Shipping Times

Delivery times vary depending on the destination and shipping method selected at checkout.

Estimated delivery times:

Free Shipping: Up to 8 business days
Standard Shipping: 6–7 business days
Expedited Shipping: 5 business days

Please note that delivery may sometimes be delayed by additional days due to high order volumes, shipping carrier issues, weather conditions, or other unforeseen circumstances.

Shipping Rates

Shipping costs are calculated at checkout based on your location and selected shipping method. Any applicable taxes or fees will be displayed before you complete your purchase.

Age Verification & Delivery Requirements

Old South Liquors strictly complies with all applicable laws and regulations regarding the sale of alcoholic beverages.

You must be 21 years of age or older to purchase from our store.
A valid government-issued ID is required upon delivery.
Orders must be received and signed for by an adult of legal drinking age.

Failure to provide valid identification may result in the shipment being returned.

Failed Delivery & Returns

If delivery is unsuccessful due to:

An incorrect shipping address.
Recipient unavailability.
Failure to provide valid government-issued ID.

The package may be returned to us. In such cases:

Shipping fees are non-refundable.
Additional shipping charges may apply for reshipment.

Shipping Restrictions

We currently ship within the United States and Canada only. Certain states, provinces, or regions may have restrictions on alcohol shipments. It is the customer's responsibility to ensure that delivery to their location is permitted by law.

Order Tracking

Once your order has shipped, you will receive a confirmation email with tracking information so you can monitor your delivery status.

Damaged or Lost Shipments

If your order arrives damaged or is lost in transit, please contact us within 48 hours of delivery. We will work with the shipping carrier to resolve the issue as quickly as possible.